Shipping & Return Policy

Oushak Rug

Free Shipping

After full payment of the rug, we will ship free of charge to anywhere in the contiguous USA (All of USA excluding Alaska & Hawaii). Free shipping is applicable only for delivery. If for any reason you decide to return the rug you will be responsible for the return shipping and insurance costs.

If you live outside the area defined for free shipping, please contact us for a shipping quotation.

Return Policy

Lavender Oriental Carpets offers the best quality antique rugs with 100% clarity. We appreciate your business and your satisfaction is a major concern to us. If for any unfortunate circumstance you need to return your purchased rug, it must be initiated within 3 days of delivery for 100% refund. First you need to contact our store and inform about your return. You would be responsible for all shipping, handling and insurance costs for return of the rug. The major points to consider for purchage return:

  • Inform Lavender Oriental Carpets team
  • Initiate return process within 3 days of delivery
  • Buyer is responsible for return shipment, handling and insurance cost
  • The product must be in the orignal condition.